In some cases, Macquarie (our banking partner) require extra info before they approve your account. This happens relatively frequently. 

If you're an existing Macquarie Bank client (outside of Stake), please let us know and we may be able to process your application without any further documentation.

If you receive an email requesting extra information, you'll need to send an original certified copy* of your drivers licence or passport to: 

Stakeshop Pty Ltd

Po Box 71 Vaucluse

NSW 2030. 

The simplest way to get your ID certified is by taking it to an Australia Post office: 

To find out who can certify your document, please refer here: