Why can't I make a transfer from my AUD wallet?
Modified on: Sat, 11 Nov, 2017 at 10:48 PM
Even if you have been approved through the electronic verification, Macquarie Bank will undertake their own checks to finalise your AUD wallet, which takes 1-2 business days. They establish your account immediately, so you can move $ in, but need to undertake additional checks to verify your details.
You may be stuck in the situation where you passed electronic verification, but still require Macquarie's checks to be completed until you can transfer $ from your AUD Wallet (Macquarie CMA) and into your USD trading account.
For this reason, we suggest using POLi initially so you can fund faster and then bring your cash back through your AUD wallet once its established.
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