Sometimes our electronic verification doesn't provide a match on your details, which means we need to undertake some manual verification with our partners. 


This means that verification can take a bit longer.  Normally 1-2 business days. 


During this process, we cannot accept you making POLi payments directly to the US.  Once your account has been approved, you will be able to transfer money to the US (either via POLi or via your AUD wallet).