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Knowledge base
About Stake
Team & Founders
1
The team behind Stake
How Stake makes money
3
Can brokerage really be $0?
Is there a catch?
How we make money.
Regulatory & Partners
4
How Stake is regulated.
What does Macquarie do for Stake?
How is OFX involved?
Who is DriveWealth?
I hear you're opening up in NZ
2
Is Stake coming to New Zealand?
Is Stake available in the UK?
Safety and Security
Regulatory
2
How is Stake and its US partners regulated?
What is the share ownership and settlement?
Advanced Security Settings (2FA)
2
Does Stake have Two Factor Authentication (2FA)
How to set up 2FA on Stake
Is Stake safe
6
Is Stake safe to trade on?
How is my money and investments kept safe with Stake?
How can I trust Stake with my money and my data?
What if Stake was no longer around?
Where are my securities held?
See all 6 articles
Privacy
1
Do you share any of my information?
Insurance
1
Does SIPC protection apply to Stake customers?
Pricing
Trading Fees
7
Is Stake cheaper to trade on?
So, how much is brokerage on Stake?
Can you give me an example of pricing?
Are there other trading fees?
Explain ADR Fees to me...
See all 7 articles
FX Fees
2
Stake's FX fees.
Do I get charged an FX commission on every trade?
Banking, Regulatory & Custody Fees
4
What are the sell side Regulatory fees?
Are there any Custody fees?
Are there account inactivity fees?
Bank Processing Fees
Account Setup
Opening an account
10
How long does it take to verify my account?
Is Stake for me?
POLi pending...what does this mean
Can I fund my account before is it verified?
Is it free to open an account?
See all 10 articles
Residency Requirements
2
I am a former Australian resident
Do I need to be an Australian resident to open a Stake account?
Account Verification Process
5
Why is POLi "Pending Account"
How does the verification work?
Why can't I make a transfer from my AUD wallet?
I've been asked to send through an original certified copy of my ID - what do I need to do?
Instant Verification
I already have a Macquarie Account
2
Can I use my existing Macquarie CMA?
I already have a CMA, can I use that?
Delete Account
1
Stake is too cool for me. Can I delete my account?
SMSF, Trust, Minor, Company & Other Accounts
4
Can I open an account in the name of SMSF, Company or minor
What is the tax situation with Kids accounts?
Can I open a joint account?
Trust accounts
Setting up a Kids account
5
Who can be the adult on the account?
Do I need an adults account?
Can I redeem a gift card in a Kids account?
How do Kids accounts work?
Should I set up the kids account before I redeem their gift?
Trading
App
1
Does Stake have an App?
How the US Market Works
12
Do I get a HIN like in Oz?
What's the legal status of the US shares?
How is the US Tax (W8-BEN/ W8-BEN-E) form managed?
Is the W8 process actually automated?
How do US shares settle?
See all 12 articles
Shares on Stake
9
Will you be adding other products on Stake?
Does Stake tell me what products what to buy and sell?
Do you have Australian shares on Stake?
Can I trade US options on Stake?
Can I trade Tencent (TCEHY) on Stake?
See all 9 articles
Inverse and Leveraged ETFs
3
Can I trade Inverse and Leveraged ETFs
Why the pop-up about Exotic ETFs when I place a trade?
Are there risks with trading inverse or short ETFs?
Trading process and mechanics
22
Do I get best execution?
Who owns the shares?
Am I trading CFDs?
How quickly do my shares settle upon purchase?
Am I trading real shares?
See all 22 articles
Data
4
How are returns calculated for the shares?
Is the Data real time?
Can I access the stock data without an account?
What does related shares mean when I look at a stock?
Dollar Based Investing
10
How do fractional shares work?
Do I own these fractional shares?
Can I sell fractional shares?
Can I transfer fractional shares
Do I receive dividends on fractional shares?
See all 10 articles
The Basics and Terminology
20
What stocks are available?
What is a watchlist?
Why is number of shares estimated when I submit an order?
How do I buy a share?
How do I sell my shares?
See all 20 articles
Dividends
5
How do dividends get paid out?
What is a dividend?
When and where are dividends paid?
Where can I see my dividends?
DRIP - Dividend Reinvestment Plans
Funding & banking
How to fund my account
6
How do I fund my account?
What are my funding options?
How do I use POLi to fund my USD Wallet?
Can I fund my AUD wallet instead?
Funding your account by card
See all 6 articles
Minimums
2
Any ways around minimums?
Are there minimum balances or withdrawal amounts on the $AUD wallet (CMA)?
Time Frames
3
What are the FX transfer times?
How long does share transfer take?
Can I fund my account immediately after signing up?
POLi Payments
9
How does POLi work?
What is POLi?
Who else uses POLi?
Is POLi safe?
I'm not sure if my POLi transfer went through...how can I check?
See all 9 articles
AUD and USD Wallets
15
Using the AUD Wallet, how long does it take for my money to get to the US?
How do I move money between my AUD and USD wallets?
I have a USD account already, can I transfer them to my Stake account?
What is "Funds to settle"?
Can I trade with unsettled funds?
See all 15 articles
Withdrawing
6
How do I transfer my money back to my Australian account?
How do I transfer from my USD to my AUD Wallet?
Are there withdrawal fees?
Can I withdraw my funds from Stake at any time?
When I submit a withdrawal on Stake, how does my money get to my local Australian bank account?
See all 6 articles
FX
3
What is your FX commission?
Do I get charged an FX commission on every trade?
Will I know my FX rate before I transfer?
I already have a Macquarie CMA
2
Can I bring my existing CMA into Stake?
I have a Macquarie Bank account...can I see my Stake CMA there?
Company Accounts
About Company Accounts
1
Why are we offering Company Accounts
Tax & W8-BEN-E (Tax) Forms
2
Do I need to complete a W8-BEN-E Form?
What does my withholding tax rate go to?
Setting Up An Account
2
What details do I need?
Do I have to open an individual account first?
Reporting and Tax
Tax
6
Does Stake provide tax reporting?
What is the W8-BEN/W8-BEN E form?
What is the US withholding tax amount?
What is UTC time?
Am I taxed if I redeem a gift card?
See all 6 articles
Reporting Services
1
What reporting does Stake provide
Trade confirmations
3
Will I receive a confirmation of my trade?
Why do I get an email notification when I cancel a trade?
Why do I receive more than 1 email per trade?
Holding Statements
2
Do I receive a statement from the company I invested in?
Will I receive Holding Statements?
Compliance emails
1
Can you send my work duplicate trade confirmations?
General
Searching For Shares
5
What is the Discovery Bar?
What are the filters?
How do I use the search panel?
Can I screen for stocks by dividend, price or technical analysis?
My share I want to trade is not on Stake. Can I request it?
Jargon-Buster
8
FX, Forex, Exchange Rate
Spread
ICBC US
National Best Bid and Offer (NBBO)
Australian Financial Services Licence (AFSL)
See all 8 articles
Promotions
5
Android Launch Promotion Terms & Conditions
Year In Review Terms & Conditions
NYE Referral Promotion
Brazil Launch Waitlist Terms & Conditions
Política de Privacidade da Plataforma Stake
Transferring existing stocks or USD to Stake
Transferring Shares to Stake
6
Can I transfer my existing US shares to Stake?
Stock transfer fees
Will it cost me to transfer shares to Stake?
Why should I transfer my Employee shares to Stake?
Which brokers can I transfer my shares from?
See all 6 articles
Transferring USD into Stake
3
I have USD already, can I transfer it to Stake?
Can I use my PayPal wallet
Can I use my PayPal wallet and the USD I have there?
Fees on Stock or USD bank transfers
0
How to transfer to Stake
0
Gift Cards
Change my gift
0
Redeeming a gift
8
How do I redeem?
When can I redeem?
Do you need an account to redeem a gift card?
Why do I have to open an account?
Can I track the redemption of my gift?
See all 8 articles
Buying a gift
10
Do I have to choose a stock for the recipient?
How much does a Stake gift cost?
Will the recipient receive real shares?
Am I charged in Australian Dollars?
What email do I enter when I purchase a gift?
See all 10 articles
Gifts for Kids
3
I want to buy a gift for a child. Can I?
Do you have Kids accounts?
What documents are needed to open a Kids account?
Transferring stocks out of Stake
Transferring stocks out of Stake
1
How do I transfer my shares away from Stake?
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